Delete Your Account
Last Updated: February 28, 2026
We’re sorry to see you go. If you wish to delete your HEIGHT account and all associated data, please follow the instructions below.
How to Request Account Deletion
To delete your account, send an email to:
Send your request to
support@height.fitPlease include the following in your email:
- Subject Line: Account Deletion Request
- Email Address: The email address associated with your HEIGHT account.
- Confirmation: A statement confirming that you wish to permanently delete your account and all associated data.
What Gets Deleted
Upon processing your request, the following data will be permanently deleted:
- Your account profile and login credentials.
- Height measurements, growth tracking data, and progress history.
- Biometric scan data and photos.
- Exercise routines and workout history.
- Genetic prediction data and all personalized settings.
Processing Timeline
We will process your account deletion request within 30 days of receiving your email. You will receive a confirmation email once the deletion is complete.
Please note that some data may be retained as required by law or for legitimate business purposes (e.g., transaction records for tax compliance). Such data will be anonymized and cannot be linked back to you.
Cancel Your Subscription First
Deleting your account does not automatically cancel your subscription. To avoid being charged, please cancel your subscription through your device’s app store before requesting account deletion:
- iPhone/iPad: Settings > Apple ID > Subscriptions > HEIGHT > Cancel Subscription
- Android: Google Play Store > Menu > Subscriptions > HEIGHT > Cancel Subscription
Need Help?
If you have any questions about the account deletion process, reach out to us at support@height.fit.